It has long been acknowledged that fryers represent a real and obvious fire hazard within the global fast food industry. When it comes to fire prevention in the hectic working environment of fast food restaurants, the line between safe practice and potential disaster can be very fine. This fact particularly includes the until now undiscussed issue […]
Standard metal baffles capture 25% of airborne kitchen grease, allowing the other 75% to make its way into hoods, ducts, fans and rooftops. Franke’s Cascade Plus Filtration System captures up to 98% of airborne kitchen grease, reducing hood cleanings, nightly filter cleanings, costly disruptions to restaurant operations, and mitigating fire risk. Features and Benefits: Reduce metal […]
When a hurricane watch is in effect, do you know what steps you should take to protect your business? The actions you take throughout every stage of the hurricane are crucial for reducing risks of damage to your company. 72 hours prior to a hurricane: Event preparations Check roof, drains and piping; clear debris Check […]
Earthquakes can happen at any time of the year and occur without warning, although they usually last less than one minute. Aftershocks following the initial earthquake may occur for hours, days, or even months. Below are some best practices to stay safe if an earthquake occurs. Before an Earthquake Before an earthquake occurs, secure items […]
Establishing a safety and health program in your workplace is one of the most effective ways of protecting your most valuable asset: your workers. Losing workers to injury or illness, even for a short time, can cause significant disruption and cost—to you as well as the workers and their families. It can also damage workplace […]
Every day, safety conversations take place between Owner/Operators and managers, between safety professionals and workers, and—most importantly—between front-line supervisors and the workers who report to them. These conversations have great potential for improving workplace safety and health. CLICK HERE to learn more about: Safety Conversations: The Basics Tips for Different Types of Safety Conversations The […]
Most people don’t realize that entertaining guests at your home can expose you to potential insurance claims. If someone is injured on your property you can be held liable for their medical expenses, lost wages and even future lost wagers. Examples of some common clams are: A friend can slip or trip and fall on […]
One of your most important roles is preventing fires. An electrical fire in your restaurant could have devastating results. A fire could shut down your restaurant, and not only would this prevent you from servicing your community, but customers, employees, and your bottom line could also be impacted. Since most fires are preventable, fire prevention […]
Safety can be so easy to forget, yet very painful to remember. As a former QSR risk manager I know the unpredictability of accidents can allow even the most safety conscience managers to let their guard down. Keeping safety equipment and first aid items in stock and available is a universal and ongoing challenge for […]
As one of the largest employee information services in the country, InfoMart can screen & identify applicants with the greatest potential for future success. For nearly three decades, InfoMart has helped everyone from small businesses to Fortune 500 enterprises Get the Whole Story on their potential employees. With cutting-edge technology and tried-&-true background screening methods, […]
With your kitchen operating at full force, grease is sure to build up in your hoods, flues and fans as a byproduct of cooking. Keeping your kitchen clean is the only way to reduce the risk of fire, ensuring a safe and efficient operation. To protect your business from a catastrophic fire and costly downtime, Restaurant […]
Ideal Shield’s Bollard Covers and Steel Pipe Bollards can be installed all around your restaurant to help reduce claims and lower maintenance costs. The most common installation areas for either product includes storefront and entrance areas, drive-thru lanes, order windows and around the building’s corners and outdoor seating areas. By placing bollards in these areas […]
Making smarter hiring decisions is easy, thanks to PeopleMatters fully integrated Background Checks with LS Screening. Enable background check packages that are fully integrated to screen candidates efficiently and easily. Use this link to watch a demonstration video: LS Screening Demo Video Complete these steps to use Background Checks with LS Screening: Owner/Operator fills out […]
Flooding, Fires, Windstorms. Hundreds of thousands of clients rely on BELFOR Property Restoration each year to rebuild their lives, homes, and businesses. With BELFOR specialists in every major metropolitan area in the USA ready to respond 24/7/365, BELFOR provides the fastest, highest quality service that’s unmatched in the industry. The right response team can mean the difference between recovery […]
Slip resistant shoe covers are a great and inexpensive way to improve safety. In addition, you can also stay better staffed by having an alternative to sending an employee home who shows up to work without the required shoes. These also accommodate those with a medical requirement where the employee needs to wear a […]
The landscape in recent times has changed. The days of Antivirus Software and a Firewall are no longer sufficient. As you have heard in recent news network attacks are multi-front and sophisticated. The new level of protection requires multiple layers of protection including: Unified Thread Management (UTM) Workstation/Server Edge Point Protection Mobile Protection Ransomware Protection […]
Your safety – we care about you Always wear a safety vest when you exit the building. For example: when bringing food out to customers, taking out trash, on a travel path, etc. Always look both ways and be careful when taking food to a customer Report any parking lot lights not working to management […]
Don’t get burned! Always wear proper gloves, face shield, apron, etc. When cleaning cooking equipment Use extra caution around the grill, fryer, and when pouring coffee Keep the floor clean and dry around cooking equipment Be aware of yourself and others when in work areas and never run Click to download the free poster.
Report maintenance issues to management immediately Check equipment and furniture regularly for damage Take damaged equipment or furniture out of service or block area off completely with a cone, sign, and warning tape Inspect toilet paper dispensers, toilet seats, changing tables, high chairs, and bathroom door finger guards regularly If you see spills on the […]
Slips and falls: our shoe policy! You are required to wear approved slip resistant shoes 100% of the time Proper slip resistant shoes keep you and others safe Owner/Operator special pricing is available; ask your manager for details Click to download the free poster.
Caution: If a fire occurs in the fryer and the ANSUL system doesn’t discharge, pull the automatic ANSUL fire system handle, leave the area, and immediately notify your manager. If anything seems out of the ordinary, shut down and unplug the equipment and notify management. Make sure exhaust hood filters are installed and cleaned properly. Contact […]
Slips and falls: protecting our customers Put out wet floor signs immediately when any spill is noticed Replace a-frame caution signs with taller cone type Warn customers of wet areas – guide them around the area Use dry mops to quickly dry floors Clean up dropped food items promptly Always mop with clean water Click to […]
Your safety – we care about you Always wear a safety vest when you exit the building. For example: when bringing food out to customers, taking out trash, on a travel path, etc. Always look both ways and be careful when taking food to a customer Report any parking lot lights not working to management […]
Your safety – we care about you Dry wet floors immediately Lift safely – protect your back Use personal protective equipment to prevent injury Drive safely – no texting – stay focused on the road Report all unsafe conditions and broken equipment to a manager immediately so it can be properly disposed of Click to […]
Back strains can easily be prevented: Get close to the object. Bend at your hips and knees. Lift smoothly and slowly, keeping the object close to your body. Keep the load between your knees and shoulders. Pivot with your feet instead of twisting your back. • Store heavy items on middle shelves to reduce lifting. […]
Personal protective equipment (PPE) saves the day Use the right PPE for each job Slip resistant shoes Face–shield, apron, and gloves when cleaning fryers and grills Safety box cutter when opening boxes And more – ask your manager about the right PPE for the job Inspect and report any missing, old, or damaged items to management Be an example […]
Preventing Beverage Burns Carefully and securely attach lid by pressing it firmly onto the cup and running your thumbs along the edge of the lid Take care to avoid splashing yourself or others Never pick up or hold the cup by the lid Ensure careful & proper hand-off to the customer Click to download the […]
Preventing Slip And Falls Never walk past a spill stop Mark with wet floor cone, clean, and dry Be ready for rain and snow Use dry mops to clean up moisture tracked into the restaurant Keep sidewalks and parking lots free of ice and snow At a minimum, have enough wet floor signs out for all […]
Background checks are relatively commonplace in many industries, but others don’t see the value. When debating whether to run checks, consider this: 69% of employers have made a bad hire. Of those, 41% reported that a bad hire had cost them $25,000 with nearly 25% reporting that a bad hire had cost them more […]
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One of the main considerations for changing from standard parking lot lighting to LED lighting is the cost savings on your electrical bill. Studies have shown that parking lot lighting constitutes about 12% of your monthly electric bill. Although 12% may not seem like a ‘deep well’ of cost to look to, one store in […]
Video surveillance system continue to evolve with new technology to better help to protect your restaurant, customers, and crew. Today we see many camera possibilities, cameras that operate in low light with high resolution color, monitoring with storage capabilities of 1 year, and cameras that include audio surveillance.
When PRESSURE WASHING, be sure to ALWAYS DO THE FOLLOWING: Wear a bright colored Safety Vest – REQUIRED Mark off area with Safety Cone(s) to protect the employee – REQUIRED Watch for vehicles – REQUIRED Take breaks often – See the Pressure Washers Instruction Manual – REQUIRED Pressure wash during slow times. If you are […]
Proper approved Slip resistant shoes are a must in any store and as a manager you must enforce usage – no exceptions, regardless of how good the floor cleaning techniques are Shoes are the best way to reduce slips. One may never know when there will be a spill, or oil on the floor that […]
Personal protective equipment plays a key role in safety. Personal Protective Equipment (PPE) can aid in preventing injuries to the hands, arms, body, and even the face and eyes. Depending on the job, PPE can be utilized to prevent slip/falls, eye injuries, burns, being hit by a vehicle, cuts, and contact with chemicals. The priority […]
Every day, your restaurants should be using Wet Floor Signs to warn customers of wet areas from mopping, spills, washing of hands in bathroom, or outside water that may be tracked into the lobby due to rain or snow. The improper use or lack of wet floor signs can create more danger than the hazard […]
Stop Holiday Fraud – Tips for Owners to Combat Gift Card Theft and Counterfeit Bills The holidays can be a great time of year for owner-operators with gift card sales and more customers stopping in for a bite while on the road. The downside? It also can be a prime time for fraud, between increased […]
Winter Maintenance to Prevent Potential Hazards Winter months in cold climates can present special hazards for your customers and crew members. Take precautions to prevent potentially hazardous conditions or address those that develop. Building Exterior Maintenance In winter months, it is especially important to maintain the exterior of your restaurant when the cold and […]
Slip-Proof any floor! When employees have both feet safely on the mat, they work faster and more efficiently. With Mighty Mat slip-resistant floor mats, any greasy, slippery walkway becomes a safe, high-traction surface. Click below for Mighty Mat solutions. Click here for more information:
Proper approved Slip resistant shoes are a must in any store and as an owner/operator you must enforce usage – no exceptions, regardless of how good the floor cleaning techniques are. Shoes are the best way to reduce slips. There are several options on how you or your employees can purchase slip resistant shoes. Below are links […]
Preparing, Responding, and Recovering from Emergencies and Natural Disasters If a natural disaster hits, we want to help our customers take the steps to help keep their doors open. A business that can’t open after a disaster loses money daily. Click here for more information
April 20, 2015 Sweet Tea Cleaning Procedures Reminder Serving customers safe, high quality food and beverages is a top priority. We have recently seen sweet tea complaints, specifically involving customers alleging that their tea has a cleaning chemical taste. Please review the operations procedures highlighted below and ensure that they are being properly followed at […]
Sunken Floor Mats – A New Solution to an Old Problem A major exposure restaurants face is people slipping and falling when they enter your store. People will bring in dirt or oil from parking lots, creating a situation where not only are they exposed to slips and falls, but also other customers and even […]
Paying for Your Subcontractor’s Back Strain An Owner/Operator hires a carpenter to perform light trim work. While on a ladder, the carpenter spots a bee’s nest and is startled and falls, severely injuring himself. The claim, which totaled in excess of $300,000, is then filed with the Owner’s insurance carrier, and not with the carpenter’s […]
Best Practices to Prevent Restaurant Fires Your restaurants face the possibility of oil fires which can cost the system money in terms of lost sales, customer perception, worker injuries, property damage, insurance costs, and money. As a result, you should be sure to at least do the minimum to prevent them. Basic Fire Prevention Measures: […]
“I Am Fine” – What to do if someone refuses treatment? Each of your stores should have a set of procedures in place for when an employee injuries themselves on the job. The manager should know they are responsible of handling the situation so that the employee is treated quickly and effectively so that […]
As with most human resources issues, avoiding the problem is always better than dealing with the repercussions once something happens. However, many recommend that employers look into Employment Practices Liability Insurance (EPLI) to protect them from claims filed for wrongful acts in the employment process. In a five-year analysis of statistics from fiscal years 2009 to […]
3 tips to ensure clean and sanitary food-contact surfaces Cleaning and sanitizing food-contact surfaces is one of the most important steps to prevent foodborne illness. Here are a few reminders to protect guests: Reinforce the need for vigilant cleaning and sanitizing practices. Pathogens can spread to food from equipment that hasn’t been properly cleaned and […]
We hear employers all the time saying, “I think the claim is fraud”, “I don’t agree with the insurance adjuster”, “It was just bad luck”, etc. As a first step, the following should always be researched for insight: 1.) What did the video footage reveal? Was video 30 minutes prior and 30 minutes after saved? Was […]
Ensuring your customer’s safety is the one of the most important things that you must do as an owner. Customer safety can take many forms, ranging from clear and clean parking lots, dry floors, proper traffic patterns, food quality, and a host of other items. Read more.
Keeping your parking lots in good condition can not only present a good impression for your customers – one where your restaurant has high standards of maintenance and cleanliness, but also can help prevent slips trips and falls, struck by vehicles, and protect vehicles themselves by reducing claims for damage due to pot holes. Read […]
Violence Prevention and Proactive Action Related Information: Crime, People, Property/Liab., Security Tough economic times can unfortunately bring more criminal activity to restaurants. Crime can be categorized as a robbery, domestic violence against an employee, or an assault or robbery that occurs on your property— even when none of your employees are involved. Sometimes, simply because […]
Put A Robbery Policy In Place Now Related Information: Crime, People, Property/Liab., Security Make sure employees follow your crime and violence related policies at all times. Remember even the basics, like if a person has caused trouble in the past returns to the store, that person shouldn’t be ignored by an employee. Based on knowing […]
We are all familiar with the importance of coffee being served properly and now is a great time to bring extra awareness to the issue. In looking at these types of claims, we see that the allegations seems to fall into three categories: Lids not attached Fully and Securely according to procedures Coffee Coming Up Through the Drinking Port […]
Offering a retirement plan like a 401K can be one of the most challenging, yet rewarding, decisions an Owner/Operator can make. The employees participating in the plan, their beneficiaries, and the employer benefit when a retirement plan is in place. Administering a plan and managing its assets, however, require certain actions and involve specific responsibilities. […]
The US has now approved the Rapid Mop System from SYR (pictured below). This product is designed to provide quick and efficient floor cleaning when traditional mopping is not applicable – maybe for spot cleaning, etc. Contact SYR for more information.
STOP YOUR PROFITS FROM SLIPPING AWAY! SETUP A SHOES FOR CREWS ACCOUNT TODAY Opening a Shoes For Crews Safety Footwear Program saves your company money and increases productivity. By opening a Shoes For Crews Corporate Account, your employees can take advantage of exclusive McDonald’s pricing and your company qualifies for the $15,000 McDonald’s Slip […]
When furniture isn’t fastened properly, it can wobble, shift or move in a way that can cause someone to fall. This is a common danger happening much too often in restaurants today. That’s why owners and managers must be diligent in checking chair legs, under tables, screws in toilet seats and other furniture that can […]
Screws and bolt become loose over time or even fall out. Be sure to have maintenance check regularly every table, chair, door hinge, toilet seat, toilet paper holder, etc. making sure all the screws are in place and properly tightened. If you have not done this check in a while, act now.
Every day, your restaurant is probably using Wet Floor signs to warn customers of a wet area from mopping, a spilled drink, or outside water that may have been tracked in due to rain or snow.
How to Use Video to Fight Fraud, Reduce Claims, and Correct Real Hazards Today, nearly all restaurants have camera systems in place. Most realize that used effectively, this valuable equipment will pay for itself many times over. Video cameras can be a vital tool in combating costly employee, liability, and crime related claims while helping […]
Bent and loose drain grates are often visible, but many times they are left unrepaired or not appropriately replaced. In those cases, employees or customers can trip or fall and be seriously injured. Here are some helpful ways to stay on alert and prevent this from happening in your store.
A safe store starts from the ground up. It starts with every employee utilizing smart and safe floor cleaning habits. Today, floor care has become a science, one that is constantly evolving. To help you stay current, here are some new tools, tips and techniques you can share with your store’s team to make floor […]
Financial fraud prevention requires a new level of collaboration between banks and their clients. Business owners may want to consider banks that have account monitoring capabilities and more sophisticated fraud monitoring solutions.
Objective: To identify contributing factors to foodborne illness outbreaks in food-service facilities and to describe the characteristics, policies and practices of those facilities. Food-service facilities include restaurants, delis, cafeterias, schools, nursing homes, etc. Study results: Environmental assessments conducted as part of 154 foodborne illness outbreak investigations in food service establishments provided data on a number […]
When an outbreak happens, sales may drop overnight. Are you prepared to pay the continuing expenses, deal with ill customers, the health department and the media? Read the below article to learn more about the potential costs and consider buying insurance for this business risk.
Mopping the floor is not just about sanitizing the floor, but it is also about creating an overall safe floor. It’s about getting rid of dirt, oils, and water that can cause slips and falls.
ABCO Cleaning Products has developed an innovative floor cleaning program that combines state-of-the-art industry fiber technology with ergonomic tool design; color coded, simple to use, and with superior results, This has proved to yield cleaner, less slippery floors for your customers and crew. Watch the video, call Chris, or click on the below items to […]
Intelligent vaults allow funds to be electronically credited to the owner/operators bank account as soon as cash is deposited into the stores depository safe.
Your restaurant floors can be a liability, if they’re not cleaned properly. Slips and falls rank among the top injuries to customers and employees at restaurants. They’re a danger (and a cost!) that can easily be prevented with the proper floor care tools and techniques. There are two main elements to getting a floor cleaned […]
Hand protection is an important element of employee safety. Not only is hand protection a good safety precaution, it’s a requirement.
In prior winters, the most costly Owner/Operator claims occurred from employees slipping and falling on snow and ice in the parking lot. Learn how to prevent issues for your employee’s and customers.
Winter means snow, ice and slick floors. Now is the time to take precautions to keep yourself and customers safe as the temperatures drop. Slip and fall accidents are among the biggest winter weather safety concerns. People track in wet snow, slush or water making your floor slick and causing customers to slide. Slip and fall accidents are responsible for up to 30% of injuries to customers and employees.
8 Tips for Secure Transactions To help avoid malware-enabled wire and ACH fraud, here are seven tips for financial institutions to share with their customers: Use a Dedicated Machine Then Monitor Closely Computers are relatively inexpensive; use a separate dedicated machine for all of your online financial transactions. If multiple people need transaction access, each person […]
Height: Selecting the right ladder height may not be as simple as you think. There can be quite a difference between the actual measured height of a ladder and its usable length. With step ladders you should never stand on the top two rungs for safety reasons. Extension and straight ladders require that you stay […]
Being safe during a Named Storm means before, during and after a hurricane. Before a named hurricane approaches your operating area, please take a few moments to create a plan that will help you, your employees, and customers prepare for and cope with extreme weather conditions. The following list of important items may also be reviewed for additional protection […]
Outline of important piece of equipment that prevents cooking oil from dripping onto the floor from the fryer. Keeping the fryer area clean keeps the entire kitchen clean, as cooking oil is not tracked from the fryer to other locations in the back area.
Approved safety products catalog. Easy to use, as the most common safety products are listed in a concise, up front layout.
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. In this sheet, the causes of slips and falls are listed, along with solutions, plus training materials and product review videos.
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. In this sheet, the importance of safety meetings in reducing costly injuries is discussed, along with references to safety materials that may be used during meetings.
Profit Sheets outline the top 10 major cost drivers in regard to employee injuries. In this sheet, the importance of an effective return to work program is discussed, along with links to forms, training materials, and other helpful items.
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. In this sheet, causes of motor vehicle accidents, ways to reduce cost and exposures, and trainng materials are discussed.
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. This sheet discusses exposures to maintenance employees, who suffer injuries at a greater rate, and higher cost, than any other employee classification. Methods to reduce exposures, and training materials are also dicussed.
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. Effective hiring practices is your first opportunity to find the best, safest people for your team. Hiring methods, and training materials are reviewed on this sheet.
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. This sheet discusses how claims ‘head south,’ and lead to litigation, similar injuries from occurring, as well as what you can do to prevent this from happening.
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. Trips and falls are different from slips, as trips normally occur due to housekeeping issues, or general maintenance. This sheet outlines causes, solutions, and includes links to training materials.
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. Strains and lifting injuries have surpassed slips and falls as the number 1 injury type in some areas of the country. This sheet outlines the causes, solutions, and includes training links.
Article looks at trips and falls, opposed to slips and falls. Lists primary causes, as learned through a review of claims at Owner/Operator restaurants nation wide, as well as ways to reduce exposure to your employees.
Article on the importance of hiring the right people, as well as a large selection of resources to assist in hiring good employees. Includes information on approved background check vendors, plus state specific information.
Article on how to prepare for a hurricane, and also setting up a business continuity program, to ensure that you can reopen shortly after the hurricane passes. Also includes a large selection of resources to assist with the building of your program.
Article on the importance of floor cleaning, how to clean a floor properly, and references to information and videos on proper floor cleaning.
Article on Payment Card Industry Data Security Standard, compliance issues, and a linked self assessment.
Article on maintenance employees, and how their injury cost and frequency is much higher than any of the other employee classifications. Article reviews specific injuries and causes, as well as ways to reduce exposure to serious injuries amongst your maintenance workers.
Article outlining the 7 Day Rule in regards to Worker’s Compensation costs. In addition to various laws regarding reporting of injuries, returning employees to work after an injury, within 7 days, can reduce the hit to your insurance premiums.
A safety culture is the same as the culture of quality at McDonalds. Once in place, employees know what is expected of them, and work that way without being told. Article discusses ways to create an effective safety culture at your stores.
Article discussing burn injuries – one of the most costly and common injuries at McDonalds. Also reviews ways to prevent burns. In addition to burns by hot surfaces and hot liquids, chemical and electrical burns are also discussed.
Review of innovative training system that can be taylored ot individual employees. Works by playing short videos while they wash their hands. Also logs when the employee has washed his or her hands, and what videos they have seen.
A review of why people have back injuries (hint – its not just the weight of the object lifted), and how to prevent back injuries. Note – in many areas, strains have now passed slips and falls as the number one employee injury type.
Safety programs are designed to prevent injuries from occurring. Yet, no matter how detailed the program is, sometimes an injury may occur. When an injury does occur, the Owner/Operator is presented with an opportunity to learn from this injury and prevent similar ones from happening again. Reducing the chances for a similar type of injury, […]
Article on how Worker’s Compensation claims, or lack thereof, can cause your premiums to increase or decrease. Shows the direct costs associated with increased Worker’s Compensation premiums.
How to keep customer and company information safe. Discusses how to use cameras to recognize suspicious behaviors, as well as backing up of computer data.
Short, step by step process to ensure floors and clean and dry, and other methods to reduce slips and falls at your stores. Note – slips and falls continue to be one of the most costly and common injury cost drivers.