— During some situations, restaurant managers have to handle health related roles. During these special times, they might for example meet each employee outside the restaurant before each shift, then evaluate the employee for obvious signs of illness. Managers would then send employees home if symptoms such as cough, fever, shortness of breath, sore throat, [...]
1.) Business Interruption 2.) Cyber Incidents 3.) Natural Catastrophes 4.) Change in legislation and regulation 5.) Market developments 6.) Fire or explosion 7.) New technologies 8.) Climate change/increase volatility of weather 9.) Loss of reputation or brand value 10.) Shortage of skilled workforce Source: Allianz 2019 Risk Barometer Note: This data will be updated [...]
COVID-19 is a key focus on restaurant businesses, many employers are left wondering what more they can do to further protect their workers and customers. The websites below have the latest information specific to restaurants including posters and how to articles to protect yourself and your team from being exposed to or spreading the COVID-19 [...]
Active shooter events in the United States have risen dramatically in recent years. This webinar, hosted by the National Restaurant Association in partnership with JacksonLewis discusses: Key components of an active shooter response policy. Law enforcement recommendations. Potential workplace violence indicators. Steps to address previous violent behavior or indicators of violence. Actions to prevent and [...]
Most people don’t realize that entertaining guests at your home can expose you to potential insurance claims. If someone is injured on your property you can be held liable for their medical expenses, lost wages and even future lost wagers. Examples of some common clams are: A friend can slip or trip and fall on [...]
Click to download PDF sign.
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Report maintenance issues to management immediately Check equipment and furniture regularly for damage Take damaged equipment or furniture out of service or block area off completely with a cone, sign, and warning tape Inspect toilet paper dispensers, toilet seats, changing tables, high chairs, and bathroom door finger guards regularly If you see spills on the [...]
Slips and falls: protecting our customers Put out wet floor signs immediately when any spill is noticed Replace a-frame caution signs with taller cone type Warn customers of wet areas – guide them around the area Use dry mops to quickly dry floors Clean up dropped food items promptly Always mop with clean water Click to [...]
Your safety – we care about you Dry wet floors immediately Lift safely – protect your back Use personal protective equipment to prevent injury Drive safely – no texting – stay focused on the road Report all unsafe conditions and broken equipment to a manager immediately so it can be properly disposed of Click to [...]
Preventing Beverage Burns Carefully and securely attach lid by pressing it firmly onto the cup and running your thumbs along the edge of the lid Take care to avoid splashing yourself or others Never pick up or hold the cup by the lid Ensure careful & proper hand-off to the customer Click to download the [...]
Preventing Slip And Falls Never walk past a spill stop Mark with wet floor cone, clean, and dry Be ready for rain and snow Use dry mops to clean up moisture tracked into the restaurant Keep sidewalks and parking lots free of ice and snow At a minimum, have enough wet floor signs out for all [...]
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When placing cameras, you want to eliminate any “blind spots” and also focus on covering areas that will provide value (i.e. high foot traffic versus bare walls).
When PRESSURE WASHING, be sure to ALWAYS DO THE FOLLOWING: Wear a bright colored Safety Vest – REQUIRED Mark off area with Safety Cone(s) to protect the employee – REQUIRED Watch for vehicles - REQUIRED Take breaks often – See the Pressure Washers Instruction Manual – REQUIRED Pressure wash during slow times. If you are [...]
Every day, your restaurants should be using Wet Floor Signs to warn customers of wet areas from mopping, spills, washing of hands in bathroom, or outside water that may be tracked into the lobby due to rain or snow. The improper use or lack of wet floor signs can create more danger than the hazard [...]
Winter Maintenance to Prevent Potential Hazards Winter months in cold climates can present special hazards for your customers and crew members. Take precautions to prevent potentially hazardous conditions or address those that develop. Building Exterior Maintenance In winter months, it is especially important to maintain the exterior of your restaurant when the cold and [...]
Preparing, Responding, and Recovering from Emergencies and Natural Disasters If a natural disaster hits, we want to help our customers take the steps to help keep their doors open. A business that can't open after a disaster loses money daily. Click here for more information
April 20, 2015 Sweet Tea Cleaning Procedures Reminder Serving customers safe, high quality food and beverages is a top priority. We have recently seen sweet tea complaints, specifically involving customers alleging that their tea has a cleaning chemical taste. Please review the operations procedures highlighted below and ensure that they are being properly followed at [...]
Paying for Your Subcontractor’s Back Strain An Owner/Operator hires a carpenter to perform light trim work. While on a ladder, the carpenter spots a bee’s nest and is startled and falls, severely injuring himself. The claim, which totaled in excess of $300,000, is then filed with the Owner’s insurance carrier, and not with the carpenter’s [...]
For the Latest On ADA – Please visit www.ada.gov
3 tips to ensure clean and sanitary food-contact surfaces Cleaning and sanitizing food-contact surfaces is one of the most important steps to prevent foodborne illness. Here are a few reminders to protect guests: Reinforce the need for vigilant cleaning and sanitizing practices. Pathogens can spread to food from equipment that hasn't been properly cleaned and [...]
Ensuring your customer’s safety is the one of the most important things that you must do as an owner. Customer safety can take many forms, ranging from clear and clean parking lots, dry floors, proper traffic patterns, food quality, and a host of other items. Read more.
Keeping your parking lots in good condition can not only present a good impression for your customers – one where your restaurant has high standards of maintenance and cleanliness, but also can help prevent slips trips and falls, struck by vehicles, and protect vehicles themselves by reducing claims for damage due to pot holes. Read [...]
Learn about the importance of Personal Excess for Owner/Operators
Here are some key safety responsibilities that you can leverage or post for crew and management
Offering a retirement plan like a 401K can be one of the most challenging, yet rewarding, decisions an Owner/Operator can make. The employees participating in the plan, their beneficiaries, and the employer benefit when a retirement plan is in place. Administering a plan and managing its assets, however, require certain actions and involve specific responsibilities. [...]
The US has now approved the Rapid Mop System from SYR (pictured below). This product is designed to provide quick and efficient floor cleaning when traditional mopping is not applicable – maybe for spot cleaning, etc. Contact SYR for more information.
Screws and bolt become loose over time or even fall out. Be sure to have maintenance check regularly every table, chair, door hinge, toilet seat, toilet paper holder, etc. making sure all the screws are in place and properly tightened. If you have not done this check in a while, act now.
A loose toilet seat can cause injuries to both customers and employees. Toilet seats should be checked daily to ensure they are secure and fastened.
Every day, your restaurant is probably using Wet Floor signs to warn customers of a wet area from mopping, a spilled drink, or outside water that may have been tracked in due to rain or snow.
An informative guide regarding ADA guidelines and the installation of Century Products' ADA compliant towel and tissue dispensers.
As a restaurant manager or owner, you’re aware the importance in safety related to food
Properly cleaning beverage towers according to schedules is important for many reasons
Bent and loose drain grates are often visible, but many times they are left unrepaired or not appropriately replaced. In those cases, employees or customers can trip or fall and be seriously injured. Here are some helpful ways to stay on alert and prevent this from happening in your store.
Effective training which is fun and impacts everyone behavior is key.
Dealing with unruly customers is a difficult task, but one that has to be managed properly through employee training.
The bulk tea system must be properly serviced to ensure safety
Security is important in preventing serious injuries and loss of profits. Ensure you are at least following these basics.
Learn about a recent study related to hand washing. It is important to check your hand washing procedures and enforcement methods to help prevent food related sickness.
Objective: To identify contributing factors to foodborne illness outbreaks in food-service facilities and to describe the characteristics, policies and practices of those facilities. Food-service facilities include restaurants, delis, cafeterias, schools, nursing homes, etc. Study results: Environmental assessments conducted as part of 154 foodborne illness outbreak investigations in food service establishments provided data on a number [...]
When an outbreak happens, sales may drop overnight. Are you prepared to pay the continuing expenses, deal with ill customers, the health department and the media? Read the below article to learn more about the potential costs and consider buying insurance for this business risk.
PlayPlace Cleaning is important in ensuring a safe and fun experience for kids.
Mopping the floor is not just about sanitizing the floor, but it is also about creating an overall safe floor. It’s about getting rid of dirt, oils, and water that can cause slips and falls.
Toilet Paper Dispensers - Prevent them from Falling, Popping Open, Broken/Scratched, or causing ADA related issue
ABCO Cleaning Products has developed an innovative floor cleaning program that combines state-of-the-art industry fiber technology with ergonomic tool design; color coded, simple to use, and with superior results, This has proved to yield cleaner, less slippery floors for your customers and crew. Watch the video, call Chris, or click on the below items to [...]
Dry Floors- Keep floors dryer and safer with this new low cost solution
Dry Floors- Keep floors dryer and safer with this new low cost solution
Intelligent vaults allow funds to be electronically credited to the owner/operators bank account as soon as cash is deposited into the stores depository safe.
In prior winters, the most costly Owner/Operator claims occurred from employees slipping and falling on snow and ice in the parking lot. Learn how to prevent issues for your employee's and customers.
As you know, insurance is not a commodity and the price you pay is determined by you and your peers. What are you doing to minimize your claims?
Door hinge gaps cause over 300,000 hand injuries to children every year across the USA resulting in over 15,000 finger amputations. Learn More About Solutions by Clicking Below
Safety video on the importance of a driver safety policy. Also includes references to where a free, example policy can be downloaded.
Procedures for cleanup of a broken lightbulb, and potential mercury exposure.
Overview of lockout tagout procedures, expanded to include chairs and tables, flooring, restroom equipment, etc. Methods to reduce injuries with your employees and customers.