One of your most important roles is preventing fires. An electrical fire in your restaurant could have devastating results. A fire could shut down your restaurant, and not only would this prevent you from servicing your community, but customers, employees, and your bottom line could also be impacted. Since most fires are preventable, fire prevention [...]
Safety can be so easy to forget, yet very painful to remember. As a former QSR risk manager I know the unpredictability of accidents can allow even the most safety conscience managers to let their guard down. Keeping safety equipment and first aid items in stock and available is a universal and ongoing challenge for [...]
Click to download PDF sign.
Click to download the full PDF document.
The landscape in recent times has changed. The days of Antivirus Software and a Firewall are no longer sufficient. As you have heard in recent news network attacks are multi-front and sophisticated. The new level of protection requires multiple layers of protection including: Unified Thread Management (UTM) Workstation/Server Edge Point Protection Mobile Protection Ransomware Protection [...]
Don’t get burned! Always wear proper gloves, face shield, apron, etc. When cleaning cooking equipment Use extra caution around the grill, fryer, and when pouring coffee Keep the floor clean and dry around cooking equipment Be aware of yourself and others when in work areas and never run Click to download the free poster.
Report maintenance issues to management immediately Check equipment and furniture regularly for damage Take damaged equipment or furniture out of service or block area off completely with a cone, sign, and warning tape Inspect toilet paper dispensers, toilet seats, changing tables, high chairs, and bathroom door finger guards regularly If you see spills on the [...]
Slips and falls: our shoe policy! You are required to wear approved slip resistant shoes 100% of the time Proper slip resistant shoes keep you and others safe Owner/Operator special pricing is available; ask your manager for details Click to download the free poster.
Caution: If a fire occurs in the fryer and the ANSUL system doesn't discharge, pull the automatic ANSUL fire system handle, leave the area, and immediately notify your manager. If anything seems out of the ordinary, shut down and unplug the equipment and notify management. Make sure exhaust hood filters are installed and cleaned properly. Contact [...]
Slips and falls: protecting our customers Put out wet floor signs immediately when any spill is noticed Replace a-frame caution signs with taller cone type Warn customers of wet areas – guide them around the area Use dry mops to quickly dry floors Clean up dropped food items promptly Always mop with clean water Click to [...]
Your safety – we care about you Always wear a safety vest when you exit the building. For example: when bringing food out to customers, taking out trash, on a travel path, etc. Always look both ways and be careful when taking food to a customer Report any parking lot lights not working to management [...]
Back strains can easily be prevented: Get close to the object. Bend at your hips and knees. Lift smoothly and slowly, keeping the object close to your body. Keep the load between your knees and shoulders. Pivot with your feet instead of twisting your back. • Store heavy items on middle shelves to reduce lifting. [...]
Personal protective equipment (PPE) saves the day Use the right PPE for each job Slip resistant shoes Face–shield, apron, and gloves when cleaning fryers and grills Safety box cutter when opening boxes And more – ask your manager about the right PPE for the job Inspect and report any missing, old, or damaged items to management Be an example [...]
Preventing Beverage Burns Carefully and securely attach lid by pressing it firmly onto the cup and running your thumbs along the edge of the lid Take care to avoid splashing yourself or others Never pick up or hold the cup by the lid Ensure careful & proper hand-off to the customer Click to download the [...]
Preventing Slip And Falls Never walk past a spill stop Mark with wet floor cone, clean, and dry Be ready for rain and snow Use dry mops to clean up moisture tracked into the restaurant Keep sidewalks and parking lots free of ice and snow At a minimum, have enough wet floor signs out for all [...]
Click to download PDF.
Preparing, Responding, and Recovering from Emergencies and Natural Disasters If a natural disaster hits, we want to help our customers take the steps to help keep their doors open. A business that can't open after a disaster loses money daily. Click here for more information
April 20, 2015 Sweet Tea Cleaning Procedures Reminder Serving customers safe, high quality food and beverages is a top priority. We have recently seen sweet tea complaints, specifically involving customers alleging that their tea has a cleaning chemical taste. Please review the operations procedures highlighted below and ensure that they are being properly followed at [...]