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Learning From Others

Top Threats At A Glance

1.) Business Interruption 2.) Cyber Incidents 3.) Natural Catastrophes 4.) Change in legislation and regulation 5.) Market developments 6.) Fire or explosion 7.) New technologies 8.) Climate change/increase volatility of weather 9.) Loss of reputation or brand value 10.) Shortage of skilled workforce   Source:  Allianz 2019 Risk Barometer Note:  This data will be updated [...]

New Fryers Save

Winter Maintenance to Prevent Potential Hazards

Winter Maintenance to Prevent Potential Hazards Winter months in cold climates can present special hazards for your customers and crew members. Take precautions to prevent potentially hazardous conditions or address those that develop.   Building Exterior Maintenance In winter months, it is especially important to maintain the exterior of your restaurant when the cold and [...]

VIDEO: Safety – The Basics

VIDEO: Furniture Maint. and Screws

Manager’s Safety University

Loose Toilet Seats

A loose toilet seat can cause injuries to both customers and employees. Toilet seats should be checked daily to ensure they are secure and fastened.

Making Safety Training Count

Effective training which is fun and impacts everyone behavior is key.

Bulk Tea Safety

The bulk tea system must be properly serviced to ensure safety

Parking Lots – Worker Safety

Preventing and reducing struck by motor vehicle accident is fairly easy, as long as you enforce these simple steps

Eye Safety

Eye injuries can occur anywhere, but read this article to learn about common situations and solutions.

Toilet Paper Dispensers

Toilet Paper Dispensers - Prevent them from Falling, Popping Open, Broken/Scratched, or causing ADA related issue

Intelligent vaults and safes

Intelligent vaults allow funds to be electronically credited to the owner/operators bank account as soon as cash is deposited into the stores depository safe.

Prevent Costly Slips and Falls on Ice/Snow

In prior winters, the most costly Owner/Operator claims occurred from employees slipping and falling on snow and ice in the parking lot. Learn how to prevent issues for your employee's and customers.

VIDEO: Managers Role – Your Safety, Your Profits

You are required to make sure safe practices are part of your everyday operations which involves promoting a culture which values an enthusiastic and safety-conscious workplace. In this video, learn some simple ways to get more involved in upgrade your safety culture, to prevent injuries and improve the bottom line.

Housekeeping to Prevent Trips and Falls

Article looks at trips and falls, opposed to slips and falls. Lists primary causes, as learned through a review of claims at Owner/Operator restaurants nation wide, as well as ways to reduce exposure to your employees.

Maintenance Workers – People and Profits

Article on maintenance employees, and how their injury cost and frequency is much higher than any of the other employee classifications. Article reviews specific injuries and causes, as well as ways to reduce exposure to serious injuries amongst your maintenance workers.

Your Maintenance Employees at Risk

Graphical analysis of maintenance employee injuries as compared to other classifications, and methods to reduce injury exposures to your maintenance employees.

SAFETY PRODUCT: Theft on the rise – Safes Save

Article on theft reduction, to include cash drawer and drops, plus review of Safes.


Burn prevention article, plus information on what to do for minor and major burns.

ACTUAL CLAIM: Dancing on Bun Carts?

Review of an actual claim that is attributed to 'horseplay,' where improper supervision and unruly employees lead to a costly claim.

Accident Investigation – Stop Injuries Now

Safety programs are designed to prevent injuries from occurring.  Yet, no matter how detailed the program is, sometimes an injury may occur.  When an injury does occur, the Owner/Operator is presented with an opportunity to learn from this injury and prevent similar ones from happening again.  Reducing the chances for a similar type of injury, however, requires a root cause analysis.  The root cause analysis, along with effective corrective action, will lead to improved preventative measures for injuries.  How does the Owner/Operator accomplish these two items?  (read more below) Root Cause Analysis When performing an accident investigation, it is important to look beyond the circumstances of the immediate injury. When conducting a root cause analysis, be sure to address the following: Training – Was the employee properly trained to perform the task? Supervisors – Were the supervisors enforcing safety rules? Time of Day – Helps to identify trends more easily. Experience – Was the employee experienced in this task? Equipment – Was the employee using the proper equipment for the task (such as the guarded grill scrapers)? Personal Protective Equipment – Was the employee wearing required personal protective equipment? Conditions – Staffing – Were conditions different that day?  Was the shift properly staffed?  Was work heavier than normal?  Conditions – Environment – Was the equipment functioning properly?  Were the floors wet?  Were materials stacked in employee traffic areas?  Keep asking the “Who, What, Where, Why and When”, until you get a specific cause or reason. […]

QUICK PRINT: Profit From Workers Compensation

Article on how Worker's Compensation claims, or lack thereof, can cause your premiums to increase or decrease. Shows the direct costs associated with increased Worker's Compensation premiums.

Profit Protection Report

Article reviewing profit protection items, such as cash overs/shorts, duplicate card swipes, and other issues.