10 Cyber Security Tips for Small Business
Cybercrime is on the increase, but an increasing awareness of the problem is expected to drive demand for more specialist insurance.
Best Practices to Prevent Restaurant Fires
Best Practices to Prevent Restaurant Fires Your restaurants face the possibility of oil fires which can cost the system money in terms of lost sales, customer perception, worker injuries, property damage, insurance costs, and money. As a result, you should be sure to at least do the minimum to prevent them. Basic Fire Prevention Measures: [...]
Managing Claims and Preventing Reoccurrence
We hear employers all the time saying, "I think the claim is fraud", "I don't agree with the insurance adjuster", "It was just bad luck", etc. As a first step, the following should always be researched for insight: 1.) What did the video footage reveal? Was video 30 minutes prior and 30 minutes after saved? Was [...]
Box and Bag Cutters
These box cutters can keep your employee's safer
Coffee Cup / Lid
We are all familiar with the importance of coffee being served properly and now is a great time to bring extra awareness to the issue. In looking at these types of claims, we see that the allegations seems to fall into three categories: Lids not attached Fully and Securely according to procedures Coffee Coming Up Through the Drinking Port [...]
VIDEO: Importance of Personal Excess Coverage
Learn about the importance of Personal Excess for Owner/Operators
Key Safety Responsibilities
Here are some key safety responsibilities that you can leverage or post for crew and management
ACH/Wire and Bank Fraud
Learn about preventing and protecting your money in your business bank account.
Meeting Your Fiduciary Responsibilities
Offering a retirement plan like a 401K can be one of the most challenging, yet rewarding, decisions an Owner/Operator can make. The employees participating in the plan, their beneficiaries, and the employer benefit when a retirement plan is in place. Administering a plan and managing its assets, however, require certain actions and involve specific responsibilities. [...]
US APPROVAL AND RELEASE: SYR Rapid Mop System
The US has now approved the Rapid Mop System from SYR (pictured below). This product is designed to provide quick and efficient floor cleaning when traditional mopping is not applicable – maybe for spot cleaning, etc. Contact SYR for more information.
Check screws
Screws and bolt become loose over time or even fall out. Be sure to have maintenance check regularly every table, chair, door hinge, toilet seat, toilet paper holder, etc. making sure all the screws are in place and properly tightened. If you have not done this check in a while, act now.
ADA Guidelines
There are more than 1 million restaurant locations in the United States, which employ more than 15 million people. Restaurant owners have countless responsibilities. They have to have enough people dining to turn a profit, hire and fire staff, ensure clients are happy and maintain the operations of the business. One thing that restaurant owners [...]
Unruly Customers
Dealing with unruly customers is a difficult task, but one that has to be managed properly through employee training.
Tips to Manage Bank-Fraud Risk and Protect Business Cash
Financial fraud prevention requires a new level of collaboration between banks and their clients. Business owners may want to consider banks that have account monitoring capabilities and more sophisticated fraud monitoring solutions.
Maintenance Shoes
It is important that maintenance employee's have the proper shoes for the job. We describe the key elements here.
Security 101
Security is important in preventing serious injuries and loss of profits. Ensure you are at least following these basics.
Foodborne Illness Outbreak Study
Objective: To identify contributing factors to foodborne illness outbreaks in food-service facilities and to describe the characteristics, policies and practices of those facilities. Food-service facilities include restaurants, delis, cafeterias, schools, nursing homes, etc. Study results: Environmental assessments conducted as part of 154 foodborne illness outbreak investigations in food service establishments provided data on a number [...]
Eye Safety
Eye injuries can occur anywhere, but read this article to learn about common situations and solutions.
Raze Safety Box Cutter
This very inexpensive product can save lives, fingers, legs, etc. Protect your crew and your profits by enforcing the use of proper safer equipment.
The LOV Fryers
Many are considering the replacement of pre-2004 Fryers with the new low oil versions.
ABCO Grease-Beater
ABCO Cleaning Products has developed an innovative floor cleaning program that combines state-of-the-art industry fiber technology with ergonomic tool design; color coded, simple to use, and with superior results, This has proved to yield cleaner, less slippery floors for your customers and crew. Watch the video, call Chris, or click on the below items to [...]
Dry Mopping – Flyer
Dry Floors- Keep floors dryer and safer with this new low cost solution
Dry Mopping – Intro Video
Dry Floors- Keep floors dryer and safer with this new low cost solution
Dry Mopping – Profit Today
Dry Floors- Keep floors dryer and safer with this new low cost solution
Intelligent vaults and safes
Intelligent vaults allow funds to be electronically credited to the owner/operators bank account as soon as cash is deposited into the stores depository safe.
Hand Protection: Keeping Employees Safe One Glove At A Time
Hand protection is an important element of employee safety. Not only is hand protection a good safety precaution, it’s a requirement.
Network Security – Claims Examples
Learn more about some common Network Security (Cyber) claims/exposure for McDonald's
Small Investments – Large Returns
As you know, insurance is not a commodity and the price you pay is determined by you and your peers. What are you doing to minimize your claims?
Cleaning Your Way To A Safer Winter
Winter means snow, ice and slick floors. Now is the time to take precautions to keep yourself and customers safe as the temperatures drop. Slip and fall accidents are among the biggest winter weather safety concerns. People track in wet snow, slush or water making your floor slick and causing customers to slide. Slip and fall accidents are responsible for up to 30% of injuries to customers and employees.
9 Tips To Help Avoid Wire/ACH Fraud
9 Tips for Secure Transactions To help avoid malware-enabled wire and ACH fraud, here are seven tips for financial institutions to share with their customers: Use a Dedicated Machine Then Monitor Closely Computers are relatively inexpensive; use a separate dedicated machine for all of your online financial transactions. If multiple people need transaction access, each [...]
Shoes For Crews
Click to open the recent catalog or call 800-634-7095 for the latest information.
Ladder Safety
Height: Selecting the right ladder height may not be as simple as you think. There can be quite a difference between the actual measured height of a ladder and its usable length. With step ladders you should never stand on the top two rungs for safety reasons. Extension and straight ladders require that you stay [...]
Finger Shield – Protecting Kids Fingers
Door hinge gaps cause over 300,000 hand injuries to children every year across the USA resulting in over 15,000 finger amputations. Learn More About Solutions by Clicking Below
Special Notice – Slip and Falls
Click here to download
VIDEO: Importance of a Safe Driver Policy
Safety video on the importance of a driver safety policy. Also includes references to where a free, example policy can be downloaded.
Safety Florida – HURRIPLANNER
Being safe during a Named Storm means before, during and after a hurricane. Before a named hurricane approaches your operating area, please take a few moments to create a plan that will help you, your employees, and customers prepare for and cope with extreme weather conditions. The following list of important items may also be reviewed for additional protection [...]
VIDEO: Driver Safety
Motor vehicle accidents can be very costly for your company. Even when the vehicle is not company owned, damages caused can still be extended to the Owner/Operator's company. It is up to the leadership team to ensure only the safest people are driving and guide them on proper driving.
VIDEO: Exterior Safety – Inspection and Correction
Video which presents information on exterior inspections, and the importance in preventing employee and customer injuries. Also discusses effective camera use.
VIDEO: Managers Role – Your Safety, Your Profits
You are required to make sure safe practices are part of your everyday operations which involves promoting a culture which values an enthusiastic and safety-conscious workplace. In this video, learn some simple ways to get more involved in upgrade your safety culture, to prevent injuries and improve the bottom line.
VIDEO: Posters and Signs
Video on the effective use of posters to prevent injuries. Includes proper placement, near the actual hazard, and in areas employees frequent.
VIDEO: Camera and Safety
Video on the importance of cameras in preventing fraud and crime at your stores. Also discusses placement, and use as an accident investigation tool.
VIDEO: Dangers Related to Doors – Hand and Finger Injuries
Video outlining a little known, but serious injury exposure concerning door hinges. This video is especially important as children face the greatest exposure.
VIDEO: Ladder Safety
Video outlining proper use of ladders, to include both portable and fixed ladders.
Safety Product: Fryer Splash Cap
Outline of important piece of equipment that prevents cooking oil from dripping onto the floor from the fryer. Keeping the fryer area clean keeps the entire kitchen clean, as cooking oil is not tracked from the fryer to other locations in the back area.
Lockout Tagout is for Everyone
Overview of lockout tagout procedures, expanded to include chairs and tables, flooring, restroom equipment, etc. Methods to reduce injuries with your employees and customers.
Workers Compensaton: Claims Management Checklist
Easy for to use to make sure that your employee claims are investigated, tracked, and filed the right way, every time. Proper claims management can greatly reduce potential for litigation, and also prevent like injuries from happening again.
Profit Sheet: Slips and Falls
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. In this sheet, the causes of slips and falls are listed, along with solutions, plus training materials and product review videos.
Profit Sheet: Safety Meetings
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. In this sheet, the importance of safety meetings in reducing costly injuries is discussed, along with references to safety materials that may be used during meetings.
Profit Sheet: Return to Work
Profit Sheets outline the top 10 major cost drivers in regard to employee injuries. In this sheet, the importance of an effective return to work program is discussed, along with links to forms, training materials, and other helpful items.
Profit Sheet: Motor Vehicle Accidents
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. In this sheet, causes of motor vehicle accidents, ways to reduce cost and exposures, and trainng materials are discussed.
Profit Sheet: Maintenance Employee Safety
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. This sheet discusses exposures to maintenance employees, who suffer injuries at a greater rate, and higher cost, than any other employee classification. Methods to reduce exposures, and training materials are also dicussed.
Profit Sheet: Hiring
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. Effective hiring practices is your first opportunity to find the best, safest people for your team. Hiring methods, and training materials are reviewed on this sheet.
Profit Sheet: Claims Management
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. This sheet discusses how claims 'head south,' and lead to litigation, similar injuries from occurring, as well as what you can do to prevent this from happening.
Profit Sheet: Trips and Falls (Workers Compensation)
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. Trips and falls are different from slips, as trips normally occur due to housekeeping issues, or general maintenance. This sheet outlines causes, solutions, and includes links to training materials.
Profit Sheet: Strains and Lifting
Profit Sheets outline the top 10 major cost drivers for Owner/Operators in regard to employee injuries. Strains and lifting injuries have surpassed slips and falls as the number 1 injury type in some areas of the country. This sheet outlines the causes, solutions, and includes training links.
Workers Compensation – Fraud Warning Signs
Article outlining the common indicators of Worker's Compensation fraud, and the importance of reporting concerns to the insurance carrier when reporting the claim itself.
Catastrophe Modeling
Both natural catastrophes— earthquakes, hurricanes, tornadoes, floods—and man-made disasters, including terrorism and extreme casualty events, can jeopardize the financial well-being of an otherwise stable, profitable company. Catastrophe modeling is the practice of using computer programs to mathematically represent the physical characteristics of natural catastrophes, terrorism, pandemics, extreme casualty events, and cyber incidents. CLICK HERE to [...]
Promoting Managerial Accountability
Article discussing the crucial importance of managerial accountability. Includes information on inspections, documentation, investigations, and other timely techniques.
Housekeeping to Prevent Trips and Falls
Article looks at trips and falls, opposed to slips and falls. Lists primary causes, as learned through a review of claims at Owner/Operator restaurants nation wide, as well as ways to reduce exposure to your employees.
Robbery Policy
An overview of a sample robbery policy, plus an attached for for all employees to sign. By formalizing training to employees, you can reduce exposure to the possible tragic consequences of robberies.
Hiring Support – Hire Only The Best People
Article on the importance of hiring the right people, as well as a large selection of resources to assist in hiring good employees. Includes information on approved background check vendors, plus state specific information.
Hurricane Prep
Article on how to prepare for a hurricane. Includes preparing your business, your employees, and alerting the right agencies, such as your insurance company, prior to the hurricane hitting.
Making Safety Meetings Work
Article on how to make safety meetings effective, and how to keep them effective. Discusses the make up of a safety committee, and the importance of safety meetings in upgrading your safety culture.
Smart Floor Cleaning – Look at the Savings (per store)
Article on the importance of floor cleaning, how to clean a floor properly, and references to information and videos on proper floor cleaning.
Maintenance Workers – People and Profits
Article on maintenance employees, and how their injury cost and frequency is much higher than any of the other employee classifications. Article reviews specific injuries and causes, as well as ways to reduce exposure to serious injuries amongst your maintenance workers.
HHOT – Hand Held Order Takers
Article injury and illness exposures to Hand Held Order Takers (HHOT), and ways to ensure that they stay safe while outside.
Your Maintenance Employees at Risk
Graphical analysis of maintenance employee injuries as compared to other classifications, and methods to reduce injury exposures to your maintenance employees.
VIDEO: Video Cameras Pay For Themselves
Video on how cameras in your stores can assist in accident investigation, fraud reduction, and other important aspects of restaurant safety and security.
7 – LIVE BY CHANCE OR DESIGN
Article outlining the 7 Day Rule in regards to Worker's Compensation costs. In addition to various laws regarding reporting of injuries, returning employees to work after an injury, within 7 days, can reduce the hit to your insurance premiums.
Establishing a Safety Culture
A safety culture is the same as the culture of quality at McDonalds. Once in place, employees know what is expected of them, and work that way without being told. Article discusses ways to create an effective safety culture at your stores.
Burn Injuries
Article discussing burn injuries - one of the most costly and common injuries at McDonalds. Also reviews ways to prevent burns. In addition to burns by hot surfaces and hot liquids, chemical and electrical burns are also discussed.
Personal Protective Equipment
Article on the importance of Personal Protective Equipment (PPE), and where PPE is most important. Also discusses ways to ensure employees wear proper PPE when required.
SAFETY PRODUCT: Theft on the rise – Safes Save
Article on theft reduction, to include cash drawer and drops, plus review of Safes.
QUICK PRINT: Return To Work
Program to assist in identifying light duty jobs for employees, after they are injured. Includes a list of jobs for virtually all types of doctor's restrictions.
FORM: Employee Accident/Incident Investigation Form
A ready to use accident investigation form, complete with instructions on helpful items to look for, to properly investigation the injury and prevent reoccurrance, as well as fraud prevention.
QUICK PRINT: Daily Safety Inspections
Short form that can be use for daily inspections. Form focuses on the most common areas where injuries occur, so you can fix hazards before they become injuries.
QUICK PRINT: Work Comp Fraud
Ways to recognize fraud, and how to report to your insurance company so they can investigate the claim properly.
ACTUAL CLAIM: Dancing on Bun Carts?
Review of an actual claim that is attributed to 'horseplay,' where improper supervision and unruly employees lead to a costly claim.
QUICK PRINT: Slip, Trip, and Fall Prevention
Review of ways to prevent slips and falls, one of the most costly and common injury types at restaurants.
How Protected Are Your PERSONAL ASSETS?
Personal asset protection importance review, including a downloadable brochure.
Safety Training For New Hires
How to properly train new employees to ensure safe work, and reduction in overall injuries. New employees constitute the highest injury rates.
VIDEO: Cleaning Chemicals
Safe use of cleaning chemicals in the store, and how to prevent injuries and illnesses with your employees.
VIDEO: Shoes and No Clutter
Video on the importance of slip resistant shoes, as well as proper housekeeping to prevent trips and falls.
VIDEO: The Force of Improper Lifting
Video that reviews the forces involved when an employee lifts improperly.
SAMPLE: Safety Orientation Checklist
Sample orientation checklist. Using documented inspections helps to ensure quality and uniformity of training.
The Meaning of Dirty Mop Water
Why dirty mop water means your floors are not being cleaned properly, and alternate techniques to ensure your floors are clean, and not slippery.
Protecting Crew Backs
Review of methods to reduce back injuries and strains. Note - strains are now one of the top injury cost drivers at Owner/Operator stores across the country.
What You Don’t Know Can Really Hurt You
Article discussing the hidden costs of employee injuries, which can be 5 - 10 times greater than the direct costs. Costs include lost time, hiring and training of new employees, reduced productivity, etc.
Return To Work – It’s Everyone’s Job
How to create an effective return to work program. Return to work helps to reduce litigation, improve morale, and also reduces the hit on your Worker's Compensation premium.
Workers Compensation Fraud Types
Ways to recognize the various types of Worker's Compensation fraud, and methods of prevention.
A Clean and Dry Floor – SAVES YOU MONEY
Short, step by step process to ensure floors and clean and dry, and other methods to reduce slips and falls at your stores. Note - slips and falls continue to be one of the most costly and common injury cost drivers.