Introduction Maintaining a welcoming and comfortable atmosphere is crucial for the success of any restaurant. However, the presence of homeless individuals, often referred to as vagrants, around restaurant premises can pose challenges to creating such an environment. Addressing this issue requires a delicate balance of compassion, community involvement, and effective strategies to ensure a positive [...]
The Importance of Background Checks and Selecting a Reliable Partner for Risk Management in the Hiring Process Introduction: Background checks play a crucial role in the hiring process by providing essential information about potential employees, ensuring they do not pose a risk to the organization, current employees, customers, or partners. To effectively manage risk and [...]
Restaurant environments can be bustling and demanding, with a mix of customers, staff, and high-pressure situations. However, ensuring a safe workplace is crucial for the well-being of employees and the overall success of the establishment. One major concern is workplace violence, which can have detrimental effects on both employees and customers. By implementing proactive measures [...]
We all know that money matters, it is the usually the main reason we work, whether that be part time or as a business owner. Every shift of every day we put forth the effort to build our sales. The revenue generated eventually must make it to the bank to get into your pockets, or [...]
What is Spoliation? Spoliation is the destruction of evidence, whether negligent or intentional, that should be preserved for a lawsuit. Depending on the jurisdiction, a spoliation claim may be brought as an independent cause of action or may be raised as the basis of a discovery dispute or seeking an adverse presumption against the [...]
Courts across the country have long held that the obligations of an owner or manager of a commercial property that is open to customers include a duty to ensure the customer’s safety, while they are on the premises. Similar duties exist in every state that require commercial vehicle owners to ensure those vehicles are maintained [...]
Not long ago, I saw a football player working out hard in a gym during the offseason. He was wearing a t-shirt that read, “Championships are won in the offseason.” I found the sentiment profound and surprisingly applicable to the defense of personal injury cases. Our cases are often won or lost before a lawsuit [...]
In many industries, submitting to a background check is a normal part of getting hired for a job. From working in a grocery store to driving freight trucks long distances on the road, many employers take steps to better understand the individuals they choose to employ. In some sectors, such as childcare and education, background [...]
Keeping your restaurants, employees, and customers safe is always something that should be top of mind. Situations can escalate and sometimes result in injuries or significant damage to your business.Be observant.If things look to be escalating, take actions up to possibly closing the restaurant while contacting the necessary authorities (police, fire department, EMT, etc.) and [...]
Rioting can happen anywhere in the country or locally impacting your franchise system and/or your specific business. In 2020 alone, this has cost our owners/clients (your system) millions in damages, lost income, and lost pay for countless employee's that work in the closed locations. Boarding up windows is one thing that can be done along [...]
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The landscape in recent times has changed. The days of Antivirus Software and a Firewall are no longer sufficient. As you have heard in recent news network attacks are multi-front and sophisticated. The new level of protection requires multiple layers of protection including: Unified Thread Management (UTM) Workstation/Server Edge Point Protection Mobile Protection Ransomware Protection [...]
Your safety – we care about you Always wear a safety vest when you exit the building. For example: when bringing food out to customers, taking out trash, on a travel path, etc. Always look both ways and be careful when taking food to a customer Report any parking lot lights not working to management [...]
Background checks are relatively commonplace in many industries, but others don’t see the value. When debating whether to run checks, consider this: 69% of employers have made a bad hire. Of those, 41% reported that a bad hire had cost them $25,000 with nearly 25% reporting that a bad hire had cost them more [...]
One of the main considerations for changing from standard parking lot lighting to LED lighting is the cost savings on your electrical bill. Studies have shown that parking lot lighting constitutes about 12% of your monthly electric bill. Although 12% may not seem like a ‘deep well’ of cost to look to, one store in [...]
When placing cameras, you want to eliminate any “blind spots” and also focus on covering areas that will provide value (i.e. high foot traffic versus bare walls).
Video surveillance system continue to evolve with new technology to better help to protect your restaurant, customers, and crew. Today we see many camera possibilities, cameras that operate in low light with high resolution color, monitoring with storage capabilities of 1 year, and cameras that include audio surveillance.
Stop Holiday Fraud – Tips for Owners to Combat Gift Card Theft and Counterfeit Bills The holidays can be a great time of year for owner-operators with gift card sales and more customers stopping in for a bite while on the road. The downside? It also can be a prime time for fraud, between increased [...]
Preparing, Responding, and Recovering from Emergencies and Natural Disasters If a natural disaster hits, we want to help our customers take the steps to help keep their doors open. A business that can't open after a disaster loses money daily. Click here for more information
Every camera has a job just like your employees. Click on the link below to view best camera placement locations throughout your store.
https://vimeo.com/388713186 CLICK HERE to register and complete the training.
Violence Prevention and Proactive Action Related Information: Crime, People, Property/Liab., Security Tough economic times can unfortunately bring more criminal activity to restaurants. Crime can be categorized as a robbery, domestic violence against an employee, or an assault or robbery that occurs on your property— even when none of your employees are involved. Sometimes, simply because [...]
Put A Robbery Policy In Place Now Related Information: Crime, People, Property/Liab., Security Make sure employees follow your crime and violence related policies at all times. Remember even the basics, like if a person has caused trouble in the past returns to the store, that person shouldn’t be ignored by an employee. Based on knowing [...]
Learn about preventing and protecting your money in your business bank account.
Dealing with unruly customers is a difficult task, but one that has to be managed properly through employee training.
Security is important in preventing serious injuries and loss of profits. Ensure you are at least following these basics.
Intelligent vaults allow funds to be electronically credited to the owner/operators bank account as soon as cash is deposited into the stores depository safe.
9 Tips for Secure Transactions To help avoid malware-enabled wire and ACH fraud, here are seven tips for financial institutions to share with their customers: Use a Dedicated Machine Then Monitor Closely Computers are relatively inexpensive; use a separate dedicated machine for all of your online financial transactions. If multiple people need transaction access, each [...]
Video which presents information on exterior inspections, and the importance in preventing employee and customer injuries. Also discusses effective camera use.
An overview of a sample robbery policy, plus an attached for for all employees to sign. By formalizing training to employees, you can reduce exposure to the possible tragic consequences of robberies.
Video on how cameras in your stores can assist in accident investigation, fraud reduction, and other important aspects of restaurant safety and security.
How to keep customer and company information safe. Discusses how to use cameras to recognize suspicious behaviors, as well as backing up of computer data.
Article discussing the problem of credit card theft, as well as resources to prevent breaches.
Simple methods to help reduce exposure to burglary at your stores.